Fairytale Endings
I have used Kelly as our travel agent for the past couple of years now – and many Disney vacations. She has always been able to get me the best discount on the room – whether it’s an annual pass or special code rate. Even when other people can’t get the discounts, we always do through Kelly. Our stays have been very magical. Kelly knows people that work at the Disney resorts and she makes sure we are well taken care of by the cast members during our stays. If there are ever any problems, Kelly can be reached at any time and will take care of the situation. I was relieved that Kelly had my back when the Yacht Club overcharged me $450 last summer. Kelly had it straightened out within a half hour. No stress for me on vacation! Kelly works very hard to make sure her clients have the best vacation at the best rates. Thanks, Kelly!!
C. Wilson
I cannot say enough good things about our Travel Agent, Kelly. When it comes to booking Disney trips she knows her stuff. It is so nice to work with someone who truly cares about her clients vacations. She is so personal, but also very professional. If there are special promotions Kelly always finds them. I like that she takes care of everything. And I mean everything. We book all of our Disney vacations through her, and she never disappoints. For our last trip we did a split-stay. We had never done this before and traveling with two young children worried me somewhat. When we checked into resort #1 (Animal Kingdom Lodge) everything was perfect. The transfer to resort #2 a couple days later (Grand Floridian) went equally well. No problems or issues of any kind. If you need advice on dining, entertainment or resorts she has wonderful first hand knowledge. I look forward to working with her again…and again…on planning our next trip(s). She is First Class all the way!
The Phillips Family / Missouri, USA
As a Disney mom who loves to plan every detail of our trips, I was unsure about having a TA book my trips. All fears were quickly squashed once Kelly Russo started booking our trips. Not only is she EXTREMELY knowledgeable on all things Disney, but a true joy to work with! She helps with dining reservations, air travel, park tickets and more! She is also always aware of all current promotions that Disney may offer, which can save a lot of money too! I can’t say enough great things about her!
Kristin / Chicago, IL
We are back from Disney and we had a wonderful time! The hotel, food and the character breakfast were all amazing! The girls had a fabulous time. Thank you again for making our trip a magical one that we will always remember.Thank you again,
The Truan Family
This was our first family trip to Disney for my husband, myself, our 13 y.o. son, and our 5 y.o. daughter. Kelly was very happy to help plan our trip and gave us great recommendations and advice. She was available day and night, answering all of our questions with such a pleasant mannerism. We were extremely overwhelmed with all the information, accomodations, etc and Kelly helped to plan a trip that was perfect for our family. She really got to know us and our preferences and individualized a trip that was planned from start to finish. We followed her advice for daily park trips and meal reservations and we had a wonderful time. I must add that we booked our own plane reservations through AirTran and we had some last minute changes in the plane reservations that we were very unhappy about. Frantic, I called Kelly for advice and she was more than willing to call the airlines and try to change things for us. Unfortunately, there was nothing that could be done, but she advised me to call and complain and ask for compensation. I was reluctant to do this after spending so much time on the phone with them, but I followed her advice. The airlines upgraded us to first class for all of the flights and refunded our seat fee. We were happy with that!! We could get used to flying first class! Kelly was a life saver! We would highly recommend Kelly to our friends and family (she was highly recommended from a friend of ours). We can’t say enough good things about her!
L. Mazzola
I have been meaning to write to tell you what a FABULOUS vacation we had!! Disney World ROCKS!!! When we arrived the Polynesian upgraded us to a lagoon view of the Magic Kingdom castle, which was awesome!!! One night when we are eating dinner at the Liberty Tree Tavern the manager came over and asked if our meal was good and was just chit chatting with us and asked if we were staying for the after hrs Christmas Party and we said NO and he said well would you like to and he gave us 4 bracelets (passes) to stay for the Very Merry Christmas party which was TERRIFIC!!! Then the last day we were there we got off a ride around 9:10 am and this man handed us all A Million Dreams FastPass to get on any of the rides when ever and however many times we wanted. It was AMAZING!!!! OH MY GOSH!!!! The parks weren’t crowded. All the meals, special attention to my daughter’s birthday was WONDERFUL. We couldn’t have asked for a better time. Thanks for all your help planning this for us!! We can’t wait to go back 
Actually it’ll probably be a cruise next time. Have a Merry Christmas!!
Wendy Adams
What’s the one thing I have to have for a great Disney vacation? Kelly’s help!! I wouldn’t think about booking a Disney vacation without her. She help me plan great trips to Walt Disney World and on the Disney cruise line. Her advice has been fantastic and spot on. She thinks of everything to make your vacation even more special. Kelly really took the time to get to know us and now needs. I’m looking forward to planning my next trip with her!
Maura