Travel With The Magic – FAQ
Let’s take the stress out of planning your vacation.
What does it cost to work with you?
Nothing at all! Our services are free. We’re paid by Disney or the travel supplier (like Universal, a cruise line, or a resort) after your trip.
You’ll never be charged a planning fee, and there are no hidden costs for working with us.
I already booked my vacation — can you still help?
That depends on how and when you booked.
- If you booked directly with Disney, and it’s been less than 30 days, and you haven’t paid in full, we can likely take it over. The process is super simple, and nothing on your reservation will change.
- If you booked through another travel agency, we won’t be able to take over, but feel free to reach out next time. We’d love to work with you!
What exactly do you help with?
So much more than just booking. When you plan with Travel With The Magic, you get:
- Custom itinerary planning
- Help with dining reservations, Lightning Lane, and Express Pass
- Ongoing discount monitoring (we’ll apply better deals when we find them!)
- Tips for special events and celebrations
- Transportation help
- And answers to all those “Wait, how does this work?” questions
We’re here to take care of the details so you can focus on the fun.
Do you help with group trips?
Absolutely! Whether it’s a family reunion, school trip, sports team, homeschool group, or something totally unique, we’ve done it all.
We can accommodate both small and large groups, working directly with the group leader to ensure everything runs smoothly.
What if Disney drops a new discount after I’ve booked?
We’ll be on it. We keep an eye on every promo Disney releases, and if there’s one that can save you money, we’ll reach out and apply it (as long as it’s eligible for your reservation).
What should I do if I get a pin code from Disney?
Lucky you! If you get a pin code by mail or email, send it our way. We’ll check to see if it can be applied to your current trip, or help you use it toward your next one.
Will you match a quote I got from another agency?
Maybe. It depends.
If the other agency is also booking you directly with Disney (like we do), the price is probably the same unless they’re offering a special group rate or rebating part of their commission. We want you to get the best value, but we also value the time and service we put into your vacation. If you send us the quote, we’re happy to review it, but we don’t guarantee a match.
How do payments work?
Once we book your trip, we collect your billing information, and your payment is processed directly to Disney or the supplier. We never handle your money.
Most people pay by credit card.
Do I have to pay everything up front?
Most vacations require a deposit to be paid at the time of booking. The rest is due later — usually 30–45 days before travel (depending on the supplier). If you’re booking last-minute, you might need to pay in full, but we’ll let you know exactly what’s required when we book.
How can I get in touch?
- You can contact your travel planner directly (their email and phone number will be in their signature).
- Alternatively, you can reach out to our main office at info@travelwiththemagic.com or call 1-800-670-4312 and press 0.
We’re here and happy to help.