Susan Heidenrich
Phone: 1-
Email: SusanH@travelwiththemagic.com
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Hi! My name is Susan Heidenrich and I live in San Antonio, Texas with my very own Prince Charming and we have two princesses. My love affair with The Mouse began during my first visit to Walt Disney World and the Polynesian “Village” Resort in January of 1974. I was 6 and Walt Disney World was a little over 2 years old when we first met. Even at that young age there was just something magical about it that made such an impression on me. My husband and I vacationed at Walt Disney World before we had children and then we took our girls almost every year as they were growing up. So, I’ve experienced Disney at all stages and phases of life. With thirty-five plus trips to Walt Disney World under my wand the love affair is still going strong. It’s a place I never get tired of visiting because there are always new experiences. I’ve stayed at virtually every level of accommodations including villas and club level. We’ve managed to eat at the majority of restaurants (what a task!) and experience many of the recreational activities that Disney has to offer.
I’ve also visited Disneyland close to a dozen times and taken several Disney cruises – I love all Disney Destinations and can help you choose the perfect one for your family’s vacation style.
I work with all budgets and all of my services are complimentary to you! I can help you find the best possible resort to fit your family’s travel style, make dining reservations, book behind-the-scenes tours, itinerary planning, airport transfers, and more. I will also constantly monitor your reservation for any discounts released by Disney that can be applied to your reservation. I stay up to date on the constantly changing Walt Disney World landscape and have acquired many tips and tricks over the years that I curate into personalized Fairy Godmother Files for my clients before they leave on their vacation. I am your personal fairy godmother.
When people come to me to help plan their vacation they are so surprised at how overwhelming planning a trip to a Disney property or Disney cruise can be. Disney vacations, especially Walt Disney World vacations, are more complicated than ever. As a graduate of the Disney College of Knowledge, I’m here to ensure the details and decisions don’t take the fun out of planning a magical vacation. A trip to a Disney Destination is so much more than a vacation ~ it’s an experience. I know that together we can plan the perfect Disney Destination experience for you and your family!
Follow my Facebook page to stay up to date on Disney specials, news, tips, and tricks. Email me today at SusanH@travelwiththemagic.com
Susan was fantastic in helping us plan our DisneyWorld vacation! We basically gave her our requests and she did the rest! She knew all the ins and outs of Disney World, the transportation to the property and within the property, and little details, such as if the Fantasmic show would still occur if it rained (yes, it usually goes on as planned so bring your ponchos!) She was available by text or phone call for any questions I had while we were at the parks and I’m so thankful that she was available! I texted her a couple of times and each time she promptly replied with an answer. I will definitely ask Susan to plan our next Disney vacation! Thanks, Susan!
Thank you soo much Susan for making our first trip to Disney World soo magical! We went during a very busy time of year, over Thanksgiving, and we could not have done it without Susan. She covered every little detail we could imagine, from airport transport, fast passes, food, hotel – Everything 🙂 It was such a wonderful experience having her plan everything for us – that way we were able to actually enjoy the time there – and we had no worries. I can’t wait to plan our next trip with you Susan! You are truly the best!!!
Thank you so much for all your hard work. I wouldn’t have known where to start, let alone plan out the whole trip. You made it all run so smooth, and I didn’t have to worry about anything. The meal plans are definitely worth it! I also liked having the memory maker, all of these great pictures we get to keep. The checked luggage was a problem though. We checked into the hotel at 1:45 in the afternoon and didn’t receive our checked luggage until after 11:30 that night, without an apology. The only other problem we had was wash cloths. We had 4 people in our room, but they kept leaving 3 wash cloths for the first two nights, then the next night down to 2. It’s a shame with as much as we spent on the hotel we were having to beg or share wash cloths between 4 people. The parks were great though, perfect time of the year to go. Even with 6 and 1/2 days, we still didn’t get to do all we wanted, but we did most. My daughter got to meet most of the princesses, and ride a few roller coasters so she was happy. My son just wanted to ride the big rides, and with the short lines he got to more than once a lot of the times. This time of the year was perfect to go with the short lines and perfect weather meant not to crowded, but extra fun with Halloween. The animals at the hotel were great to get up and eat breakfast with on the balcony. As a whole, the hotel was incredible and the people were nice, just had a few bumps, not enough to ruin the trip. We had a great time and would love to go back someday. Thanks again for all of your help.
Working with Susan was a delight!!! We stumbled on her site, as we were planning a last minute trip to Disney. I was unaware of the need to get things started 6 months in advance. So, you can imagine my desperate need for some help!!! From our 1st email (Which she responded to at lighting speed) to the last, Susan was informative, extremely helpful and very patient working with a newbie! She was able to accommodate everything on our wish list and more! We will definitly go again and look forward to Susan making our arrangements and planning our schedule! The trip, her service and our total experience was top notch and one vacation we will never forget!
First time at Walt Disney World and we had a wonderful time and we appreciate all your help Susan. You made it very easy for us. We loved it.
Thank you Susan for making a magical trip for my family! We had a wonderful time! You knew exactly what would work for my very small children and your advice was SPOT ON PERFECT! When we go back, we will definitely be using your amazing services! Thank you so very much!
In November I began researching Disney vacations. It would be my first visit and I had no idea where to start. I was referred to Susan and she was wonderful. Susan helped make all of our reservations from resort to dining to airport shuttle. Susan was very quick to respond even when I texted from Disney. I could not have planned our trip with out her. Thank you for everything!
I’m SO glad that we had Susan’s help in planning our first ever trip to Disney World with our 4 and 6 year old. She was extremely quick to respond to any questions I had along the way and helped ease my stress over planning. I felt confident we were getting the best hotel deals and knew all the “must see” experiences while at Disney. We had a perfect vacation!! Thank you Susan.
Great experience. Although we had done disney a couple of times before, susan definitely made the planning even easier. Can only describe the vacation as a treat for everyone but mostly for mom.
Susan was a true professional throughout the entire Disney planning experience. Susan saved us money on our package and was able to recommend incredible restaurants and time saving tips. As a busy professional and mother, it was great to have someone I could trust would plan my trip in accordance with my high standards. I usually drive myself crazy with planning and Susan made the process seamless.