Susan Heidenrich
Phone: 1-
Email: SusanH@travelwiththemagic.com
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Hi! My name is Susan Heidenrich and I live in San Antonio, Texas with my very own Prince Charming and we have two princesses. My love affair with The Mouse began during my first visit to Walt Disney World and the Polynesian “Village” Resort in January of 1974. I was 6 and Walt Disney World was a little over 2 years old when we first met. Even at that young age there was just something magical about it that made such an impression on me. My husband and I vacationed at Walt Disney World before we had children and then we took our girls almost every year as they were growing up. So, I’ve experienced Disney at all stages and phases of life. With thirty-five plus trips to Walt Disney World under my wand the love affair is still going strong. It’s a place I never get tired of visiting because there are always new experiences. I’ve stayed at virtually every level of accommodations including villas and club level. We’ve managed to eat at the majority of restaurants (what a task!) and experience many of the recreational activities that Disney has to offer.
I’ve also visited Disneyland close to a dozen times and taken several Disney cruises – I love all Disney Destinations and can help you choose the perfect one for your family’s vacation style.
I work with all budgets and all of my services are complimentary to you! I can help you find the best possible resort to fit your family’s travel style, make dining reservations, book behind-the-scenes tours, itinerary planning, airport transfers, and more. I will also constantly monitor your reservation for any discounts released by Disney that can be applied to your reservation. I stay up to date on the constantly changing Walt Disney World landscape and have acquired many tips and tricks over the years that I curate into personalized Fairy Godmother Files for my clients before they leave on their vacation. I am your personal fairy godmother.
When people come to me to help plan their vacation they are so surprised at how overwhelming planning a trip to a Disney property or Disney cruise can be. Disney vacations, especially Walt Disney World vacations, are more complicated than ever. As a graduate of the Disney College of Knowledge, I’m here to ensure the details and decisions don’t take the fun out of planning a magical vacation. A trip to a Disney Destination is so much more than a vacation ~ it’s an experience. I know that together we can plan the perfect Disney Destination experience for you and your family!
Follow my Facebook page to stay up to date on Disney specials, news, tips, and tricks. Email me today at SusanH@travelwiththemagic.com
We got back from our Disney vacation two weeks ago. We had the best time!!! When starting to plan our vacation I got very overwhelmed and didn’t know what to do first. A friend got me in touch with Susan. I contacted her immediately and it was the best decision of my entire planning experience. She made sense of everything for me. I really liked having the timeline of what I needed to do when. That made things a lot easier for me! I have recommended Susan to anyone who will listen. When we go back to Disney she will be my first call. Thanks so much for all of your help Susan!!
Susan is the best there is! Susan picked our hotel, all of our dinner reservations and provided us with a lot of cheat sheets on how to navigate Disney. While we were there we heard so many people saying how our resort was the best for families and every meal was perfect for our family and the ages of our kids. Everyone had fun (with a 17,7 and 2 year old, that is HARD to do!) We cannot wait until we can go again and we will put it all in Susan’s hands! Thank you for taking such good care of our family and our vacation!
Thanks to Susan, my family and I had the best Orlando vacation. We split our week between Universal and Disney. Susan coordinated every aspect of our trip. Although we had traveled to the two theme parks before, we had never done the full Disney resort package experience. I am so glad that Susan guided the entire booking process. Based on my family’s needs and preferences, she developed an itinerary with amazing accommodations, the best character meals and a plan of attack for each park. We had an amazing time and plan to make this an annual trip. Can’t wait to work with Susan in the planning of our next trip!
Susan helped our family plan what we consider the best vacation and experience of our children’s lives. We honestly wouldn’t change a single thing, except give her a hug in person!
this was the best vacation we have ever taken as a family ! Susan was so easy to work with and so quick to respond to my many, many questions. every detail of our trip was taken care of so when we arrived, all we had to do was enjoy our time together! i am usual stressed about what to pack, making reservations, trying to get the most out of our trips. Susan took care of all that for me!! can she plan all our vacations from now on?!!
Thanks Susan for planning an amazing trip! Her knowledge and Disney expertise enabled us to have a Magical time. There were certain things we knew we wanted to do and then when we wanted to do ‘more’ but not quite sure what to do, she gave us great tips & suggestions. Even when we were at the various parks, she was always an email or text away, with all the answers to our quesrions. Even when we almost missed our Pirates and Pals Voyage due to an ride ‘malfunction’, she assisted me with getting in touch with someone at the park who could help us. I will definitely be seeking Susan’s for any and all future Disney vacations!
This was our first family trip to Disney World and we were a little overwhelmed when first looking into starting the planning process. Then we found Susan and all our worries went away. She gave us all the info we needed to plan our trip, was very responsive to emails (even on weekends) and most impressively, got up at 5:30 am in the morning to make sure we got a restaurant reservation we wanted as soon as it was available. We will definitely go back to Susan the next time we take any trip that she books for and have already told friends and family about her. Thank you so much Susan for helping make our first trip to Disney World a vacation we will never forget!
Susan was great to work with. I had to change our trip plans several times and Susan responded quickly and got the changes done in timely matter. I had concerns about the resort I had choosen but Susan ensured me it would be great and she was right. It was beautiful. If I had any questions, and I had a lot, she responded quickly even during off hours. I look forward to working with her in the near future to plan my next trip, maybe a disney cruise this time! Thanks for everything Susan!!
As a Disney regular, I had never engaged in a travel agent to plan my trips to Disney. However, we were planning to celebrate my daughter’s 4th birthday at Disney and we wanted to do make the trip extra special. Susan was so very helpful and patient in answering all my questions. She really knows her Disney stuff! Our trip was seamless and easy, thanks to Susan. I would definitely recommend her when you are planning your trip.
Susan was fantastic with helping to plan our first trip to Walt Disney World. She was very receptive and quick to respond to my concerns, budget, and several hundred questions! She provided wonderful first time tips and tricks that made or trip even more special. Super friendly service and I can’t wait to plan a Disney cruise!!