Susan Heidenrich
Texas-Based Disney Vacation Specialist and Expert Vacation Planner
14 years with Travel With The Magic | 2,500+ vacations planned | 40+ Walt Disney World trips taken | 10 Disney cruises completed
Susan is one of Travel With The Magic’s most experienced, high-volume travel planners. She combines extensive firsthand knowledge of Disney with 14 years of professional planning experience to create personalized vacations for families, couples, multigenerational groups, and milestone celebrations.
Susan’s Experience at a Glance
- 14 years with Travel With The Magic
- More than 2,500 vacations planned
- 40+ personal Walt Disney World trips
- 10+ Disneyland visits
- 10 completed Disney cruises, with 2 more currently booked
- 2025 Top Producer with more than $1 million in traveled sales
- Hundreds of client comments and reviews
Email: SusanH@travelwiththemagic.com
Find Susan on Facebook
Fairy Godmother Planning Services Included
Book your vacation with Susan and receive personalized planning guidance, detailed resources, recommendations, reminders, and itinerary support at no additional cost.
Meet Susan
Hi! My name is Susan Heidenrich, and I live in San Antonio, Texas, with my very own Prince Charming. We have two daughters, and Disney has been part of our family story for generations.
My love of Disney began during my first visit to Walt Disney World and Disney’s Polynesian Village Resort in January 1974. I was six years old, and Walt Disney World was just over two years old when we first met. Even at that young age, there was something about it that made a lasting impression on me.
My husband and I visited Walt Disney World before we had children, and then we returned with our daughters almost every year as they were growing up. I have experienced Disney vacations through nearly every stage of life, from childhood trips and couples getaways to family vacations with young children, teenagers, and adults.
After more than 40 trips to Walt Disney World, my love for Disney is still going strong. There are always new experiences, restaurants, resorts, and planning strategies to discover. I have stayed at virtually every level of Disney accommodation, including Value, Moderate, Deluxe, Villa, and Club Level stays. I have also experienced many of the recreational activities Disney offers and dined at most of the restaurants throughout Walt Disney World.
I have visited Disneyland close to a dozen times and completed 10 Disney cruises, with two more currently booked. I love all Disney destinations and can help you determine which experience is the right fit for your family, vacation style, budget, and priorities.
More Than a Quote or Reservation
During my 14 years with Travel With The Magic, I have planned more than 2,500 vacations. That high volume of experience has allowed me to work with first-time visitors, seasoned Disney travelers, couples, families, multigenerational groups, and guests celebrating major milestones.
I understand that every traveler is different. The resort that is perfect for one family may be completely wrong for another. My job is not simply to provide a list of available options or book a package. It is to help you make informed decisions and plan a vacation that fits how you want to travel.
I work with a wide range of budgets, and my planning services are complimentary when you book your vacation through me.
I can assist with:
- Choosing the right destination, resort, and room category
- Theme park tickets and itinerary planning
- Dining reservations and character meals
- Lightning Lane guidance
- Behind-the-scenes tours and special experiences
- Airport transfers and transportation
- Disney Cruise Line vacations
- Disneyland vacations
- Multigenerational and family logistics
- Special celebrations and milestone trips
- Monitoring reservations for eligible promotions and discounts
I stay current on the continually changing Walt Disney World planning process so my clients do not have to sort through conflicting information or wonder whether they are missing something important.
Your Vacation Fairy Godmother
My clients know me as their vacation Fairy Godmother because I do much more than make reservations.
For Walt Disney World and Disneyland, during the planning process, my wand and I will keep you on track:
• Setting up and linking My Disney Experience accounts and reservations
• Keeping you on track with important planning dates and reminders
• Personalized dining and Enchanting Extras recommendations and reservation assistance
• Information and guidance on airport transportation options
• Customized Lightning Lane planning strategies
• Monitoring for eligible discounts and applying savings whenever possible
• Keeping you informed of Disney updates and changes that may impact your vacation
• Answering your questions and providing expert guidance every step of the way
Then, shortly before your trip, you’ll receive your digital personalized Fairy Godmother Files filled with:
A detailed overview of the theme parks
Extensive resort hotel information
Tried and true tips and tricks
How to use Disney transportation
Navigating the parks with touring plans that are intentional and crafted from years of experience
Where to find the best snacks
How to make the most of the Disney dining plans
In park, Lightning Lane strategies
Things to do beyond the theme parks
Special event information
Theme park and resort hotel maps
….and so much more to help you feel confident, prepared, and ready for the magic!
My cruise clients receive help choosing the perfect cabin location on the perfect ship sailing to the perfect destinations, detailed ship information, navigating all of the fun onboard, dining information, important date reminders, instructions on how to use the Disney Cruise Line app, and things to know about this very unique cruise experience.
My Fairy Godmother vacation planning is complimentary, but you can not put a price on my experience.
Start Planning With Susan
Ready to begin planning your next vacation?
We had such a wonderful time at Disneyworld, and I can honestly say it’s because the trip was so well planned. Susan’s tips and tricks worked in our favor, and we were able to see and do everything we wanted to. We can’t wait to go back and plan on using her services again.
Susan has planned our visit to Disney twice and both times our experiences have been phenomenal. She even helped us fix a glitch while she herself was on vacation. We hope she will help us again in 2024!
Susan was amazing planning our first Disney trip. She was attentive, knowledgeable and patient through the whole process. We had an incredible time and made wonderful memories. Thank you Susan!
I’ve lost track of how many vacations Susan has helped us plan but they have all been magical. She takes care of every detail which makes it so easy to just relax and enjoy. Susan is an invaluable part of the Disney experience for us and we couldn’t get there without her. She truly is our Fairy Godmother!
Susan is our true fairy godmother!! This was the 6th trip she has helped plan for my family as well as others for family members. Susan was amazing in changing our trip dates last minute due to covid to make sure we would be able to have our magical vacation. She has guided us on all the new changes and updates at Disney as well as all of the things we love throughout the years. We have already started looking at our calendar and will be contacting Susan as soon as we have have the dates for our next trip. Thank you for everything she does for us!
Susan has been instrumental in our planning of multiple family vacations to Disney World. I could not have successfully planned these trips without her! Thanks to her, our family has had so many cherished memories that will last a lifetime. I recommend her to everyone who is planning a trip! She is so knowledgeable and able to guide our decision-making by getting to know our family and what our ideal trip looks like. Thank you again Susan for everything!
Thank you to our Awesome Fairy Godmother Susan! What an amazing person to work and plan our Disney World vacation with. With 16 days’ notice (sorry about that again) she jumped into it, and we were booked. She did it and what a WONDERFUL and MAGICAL vacation we had. This was our 3rd trip with Susan and probably the best one yet. All your notes and tips are awesome and works, so listen and follow. Can’t wait to start planning for the Disney Christmas vacation. I refer anyone and everyone who mentions Disney to Susan! If you are going to Disney, ask Susan to plan your trip; you will be so glad you did!
Susan was truly our fairy godmother! We booked our trip 2 months out and Susan made the magic happen! She booked us on property (no small feat when you are a family of 5!) and managed to snag us dining reservations for each day! My older daughter and I spent days highlighting her tips and taking notes and it paid off! We will absolutely go back and use Susan’s magical powers again!
I have to give a shout-out to our amazing Disney Planner Susan Heidenrich! Throughout all of the changes of planning a Disney vacation since 2019, she’s been so helpful and patient! We just returned from our Disney World trip, and it was truly magical. Susan worked so hard, and no detail was left undone. Susan is a gem!
Susan helped make our Disney trip absolutely perfect! She helped us navigate through all the details of our week long trip, and answered all our answers so patiently and kindly. Susan was so knowledgable..she provided us with so much information/tips/tricks on how to make the most out of our trip. I don’t think we’ll be able to plan another trip without her. Thank you!