Susan Heidenrich
Texas-Based Disney Vacation Specialist and Expert Vacation Planner
14 years with Travel With The Magic | 2,500+ vacations planned | 40+ Walt Disney World trips taken | 10 Disney cruises completed
Susan is one of Travel With The Magic’s most experienced, high-volume travel planners. She combines extensive firsthand knowledge of Disney with 14 years of professional planning experience to create personalized vacations for families, couples, multigenerational groups, and milestone celebrations.
Susan’s Experience at a Glance
- 14 years with Travel With The Magic
- More than 2,500 vacations planned
- 40+ personal Walt Disney World trips
- 10+ Disneyland visits
- 10 completed Disney cruises, with 2 more currently booked
- 2025 Top Producer with more than $1 million in traveled sales
- Hundreds of client comments and reviews
Email: SusanH@travelwiththemagic.com
Find Susan on Facebook
Fairy Godmother Planning Services Included
Book your vacation with Susan and receive personalized planning guidance, detailed resources, recommendations, reminders, and itinerary support at no additional cost.
Meet Susan
Hi! My name is Susan Heidenrich, and I live in San Antonio, Texas, with my very own Prince Charming. We have two daughters, and Disney has been part of our family story for generations.
My love of Disney began during my first visit to Walt Disney World and Disney’s Polynesian Village Resort in January 1974. I was six years old, and Walt Disney World was just over two years old when we first met. Even at that young age, there was something about it that made a lasting impression on me.
My husband and I visited Walt Disney World before we had children, and then we returned with our daughters almost every year as they were growing up. I have experienced Disney vacations through nearly every stage of life, from childhood trips and couples getaways to family vacations with young children, teenagers, and adults.
After more than 40 trips to Walt Disney World, my love for Disney is still going strong. There are always new experiences, restaurants, resorts, and planning strategies to discover. I have stayed at virtually every level of Disney accommodation, including Value, Moderate, Deluxe, Villa, and Club Level stays. I have also experienced many of the recreational activities Disney offers and dined at most of the restaurants throughout Walt Disney World.
I have visited Disneyland close to a dozen times and completed 10 Disney cruises, with two more currently booked. I love all Disney destinations and can help you determine which experience is the right fit for your family, vacation style, budget, and priorities.
More Than a Quote or Reservation
During my 14 years with Travel With The Magic, I have planned more than 2,500 vacations. That high volume of experience has allowed me to work with first-time visitors, seasoned Disney travelers, couples, families, multigenerational groups, and guests celebrating major milestones.
I understand that every traveler is different. The resort that is perfect for one family may be completely wrong for another. My job is not simply to provide a list of available options or book a package. It is to help you make informed decisions and plan a vacation that fits how you want to travel.
I work with a wide range of budgets, and my planning services are complimentary when you book your vacation through me.
I can assist with:
- Choosing the right destination, resort, and room category
- Theme park tickets and itinerary planning
- Dining reservations and character meals
- Lightning Lane guidance
- Behind-the-scenes tours and special experiences
- Airport transfers and transportation
- Disney Cruise Line vacations
- Disneyland vacations
- Multigenerational and family logistics
- Special celebrations and milestone trips
- Monitoring reservations for eligible promotions and discounts
I stay current on the continually changing Walt Disney World planning process so my clients do not have to sort through conflicting information or wonder whether they are missing something important.
Your Vacation Fairy Godmother
My clients know me as their vacation Fairy Godmother because I do much more than make reservations.
For Walt Disney World and Disneyland, during the planning process, my wand and I will keep you on track:
• Setting up and linking My Disney Experience accounts and reservations
• Keeping you on track with important planning dates and reminders
• Personalized dining and Enchanting Extras recommendations and reservation assistance
• Information and guidance on airport transportation options
• Customized Lightning Lane planning strategies
• Monitoring for eligible discounts and applying savings whenever possible
• Keeping you informed of Disney updates and changes that may impact your vacation
• Answering your questions and providing expert guidance every step of the way
Then, shortly before your trip, you’ll receive your digital personalized Fairy Godmother Files filled with:
A detailed overview of the theme parks
Extensive resort hotel information
Tried and true tips and tricks
How to use Disney transportation
Navigating the parks with touring plans that are intentional and crafted from years of experience
Where to find the best snacks
How to make the most of the Disney dining plans
In park, Lightning Lane strategies
Things to do beyond the theme parks
Special event information
Theme park and resort hotel maps
….and so much more to help you feel confident, prepared, and ready for the magic!
My cruise clients receive help choosing the perfect cabin location on the perfect ship sailing to the perfect destinations, detailed ship information, navigating all of the fun onboard, dining information, important date reminders, instructions on how to use the Disney Cruise Line app, and things to know about this very unique cruise experience.
My Fairy Godmother vacation planning is complimentary, but you can not put a price on my experience.
Start Planning With Susan
Ready to begin planning your next vacation?
Thank you for your help planning our first trip to Disney without children. We followed many of your suggestions and were able to enjoy everything! We also found time to relax at the parks and leisurely take in all that magic that is Disney!
We are so grateful to have utilized Susan as our Disney World Fairy Godmother. Working with Susan is the only way to plan a Disney Resorts trip. Her magic wand and knowledge of WDW made everything so much easier. Her recommendations and files were so helpful as we put our gameplan in place. And of course, having Susan help with dining reservations was the best. We had a magical time! Thank you, Susan.
My family and I just came back from visiting Disney World for the first time as a family with a 2 and 5 year old! It was a last minute trip that we had to plan in like a month when in reality for Disney World you need like 6 months! But Susan made it possible for us because we were clueless! She helped us with finding the Best Resort for us, getting all the park tickets, even for Universal since we wanted to see the Harry Potter area, getting our bracelets ordered on time and where to get transportation with car seats! And where to rent a stroller!
We all LOVED our trip and had the best time and the best memories!
Thank you for everything Susan! 💖🤗
My family had the best time at Walt Disney World for spring break! There is so much to know and navigate. It can be overwhelming, but Susan’s knowledge and tips made it so much better! Thank you Susan!
My family and I had an amazing trip over Spring Break. Susan was so helpful and took care of everything. All of her helpful tips and files were very-much appreciated!
This was our 2nd time booking a trip with Susan to Disney and once again she was truly a fairy godmother. Thank you Susan for being patient and understanding of mine and my sisters many changes lol! We truly appreciate all you did for us. We enjoyed every part of our trip and absolutely loved staying at the Port Orleans Riverside. We made so many memories as a family and look forward to the next Disney trip…we are so ready to be back there! Once again, thank you for making it so easy for us to enjoy the magic!!!
We had the best time in Disney world. It was our first time to go to Disney , you made everything so easy for us. All your recommendations were so helpful. Especially your fairy godmother files. We will definitely contact you again the next time we go. Thank you so so much
We truly appreciate your time and patience with us during our booking. You answered every question we had and your recommendations were very helpful. I will definitely recommend your services to anyone looking into a Disney vacation. We had a great time. Thank you!
A big thank you Susan for another trip! You answer all my questions thoroughly and always give great explanations on the pros and cons of certain things. Your recommendation on staying at Pop Century was perfect, we LOVED it! I always recommend your services to other because it’s so easy to communicate with you. Thanks again for another trip…will be booking another one soon! (:
Thank you fairy Susan! We had the absolute best time, and all reservations were perfect! We enjoyed so much at each park thanks to all of your recommendations! It was our first time, and felt overwhelmed, but you were so amazing with helping us out and providing all of the information! We can’t wait to book our next trip with you! I have already been giving out your information to my friends and family!!!