Susan Heidenrich
Texas-Based Disney Vacation Specialist and Expert Vacation Planner
14 years with Travel With The Magic | 2,500+ vacations planned | 40+ Walt Disney World trips taken | 10 Disney cruises completed
Susan is one of Travel With The Magic’s most experienced, high-volume travel planners. She combines extensive firsthand knowledge of Disney with 14 years of professional planning experience to create personalized vacations for families, couples, multigenerational groups, and milestone celebrations.
Susan’s Experience at a Glance
- 14 years with Travel With The Magic
- More than 2,500 vacations planned
- 40+ personal Walt Disney World trips
- 10+ Disneyland visits
- 10 completed Disney cruises, with 2 more currently booked
- 2025 Top Producer with more than $1 million in traveled sales
- Hundreds of client comments and reviews
Email: SusanH@travelwiththemagic.com
Find Susan on Facebook
Fairy Godmother Planning Services Included
Book your vacation with Susan and receive personalized planning guidance, detailed resources, recommendations, reminders, and itinerary support at no additional cost.
Meet Susan
Hi! My name is Susan Heidenrich, and I live in San Antonio, Texas, with my very own Prince Charming. We have two daughters, and Disney has been part of our family story for generations.
My love of Disney began during my first visit to Walt Disney World and Disney’s Polynesian Village Resort in January 1974. I was six years old, and Walt Disney World was just over two years old when we first met. Even at that young age, there was something about it that made a lasting impression on me.
My husband and I visited Walt Disney World before we had children, and then we returned with our daughters almost every year as they were growing up. I have experienced Disney vacations through nearly every stage of life, from childhood trips and couples getaways to family vacations with young children, teenagers, and adults.
After more than 40 trips to Walt Disney World, my love for Disney is still going strong. There are always new experiences, restaurants, resorts, and planning strategies to discover. I have stayed at virtually every level of Disney accommodation, including Value, Moderate, Deluxe, Villa, and Club Level stays. I have also experienced many of the recreational activities Disney offers and dined at most of the restaurants throughout Walt Disney World.
I have visited Disneyland close to a dozen times and completed 10 Disney cruises, with two more currently booked. I love all Disney destinations and can help you determine which experience is the right fit for your family, vacation style, budget, and priorities.
More Than a Quote or Reservation
During my 14 years with Travel With The Magic, I have planned more than 2,500 vacations. That high volume of experience has allowed me to work with first-time visitors, seasoned Disney travelers, couples, families, multigenerational groups, and guests celebrating major milestones.
I understand that every traveler is different. The resort that is perfect for one family may be completely wrong for another. My job is not simply to provide a list of available options or book a package. It is to help you make informed decisions and plan a vacation that fits how you want to travel.
I work with a wide range of budgets, and my planning services are complimentary when you book your vacation through me.
I can assist with:
- Choosing the right destination, resort, and room category
- Theme park tickets and itinerary planning
- Dining reservations and character meals
- Lightning Lane guidance
- Behind-the-scenes tours and special experiences
- Airport transfers and transportation
- Disney Cruise Line vacations
- Disneyland vacations
- Multigenerational and family logistics
- Special celebrations and milestone trips
- Monitoring reservations for eligible promotions and discounts
I stay current on the continually changing Walt Disney World planning process so my clients do not have to sort through conflicting information or wonder whether they are missing something important.
Your Vacation Fairy Godmother
My clients know me as their vacation Fairy Godmother because I do much more than make reservations.
For Walt Disney World and Disneyland, during the planning process, my wand and I will keep you on track:
• Setting up and linking My Disney Experience accounts and reservations
• Keeping you on track with important planning dates and reminders
• Personalized dining and Enchanting Extras recommendations and reservation assistance
• Information and guidance on airport transportation options
• Customized Lightning Lane planning strategies
• Monitoring for eligible discounts and applying savings whenever possible
• Keeping you informed of Disney updates and changes that may impact your vacation
• Answering your questions and providing expert guidance every step of the way
Then, shortly before your trip, you’ll receive your digital personalized Fairy Godmother Files filled with:
A detailed overview of the theme parks
Extensive resort hotel information
Tried and true tips and tricks
How to use Disney transportation
Navigating the parks with touring plans that are intentional and crafted from years of experience
Where to find the best snacks
How to make the most of the Disney dining plans
In park, Lightning Lane strategies
Things to do beyond the theme parks
Special event information
Theme park and resort hotel maps
….and so much more to help you feel confident, prepared, and ready for the magic!
My cruise clients receive help choosing the perfect cabin location on the perfect ship sailing to the perfect destinations, detailed ship information, navigating all of the fun onboard, dining information, important date reminders, instructions on how to use the Disney Cruise Line app, and things to know about this very unique cruise experience.
My Fairy Godmother vacation planning is complimentary, but you can not put a price on my experience.
Start Planning With Susan
Ready to begin planning your next vacation?
Thanks a million, Susan, for being our travel guru extraordinaire! Her meticulous planning and unwavering dedication ensure our journeys are seamless. Can’t wait to book our next trip with her again.
Susan has been planning our trips for about a decade and she never disappoints! This time we spent a couple of nights at Universal for the first time and then headed to Disney World for the rest of the week. I believe this is the 7th trip she has planned for us to WDW or Disneyland. Everything went smoothly, as per usual. Although I am knowledgeable about Disney, Susan knows ALL the things and helps me plan trips each time based on our changing needs as our kids get older. Our trips are better better and run more smoothly because of her. I was a little worried about going during Spring Break, and although it was crowded, it was totally manageable with Susan’s fairy godmother files and advice! Another successful trip!
Susan was amazing! This was our very first trip to Walt Disney World, and my husband and my first trip traveling with our 5 year old son. Our trip was magical to say the least! Her Fairy Godmother Files were the BEST part! I never could have navigated or been so successful without them! I am SO grateful, and I can’t wait to use her to plan our next trip!
Susan’s advice and Fairy Godmother files helped us make this “trip” one of our best vacations! Her park-by-park information helped us plan our trip in advance but also guide us when things didn’t go according to plan. We will never Disney without her!
Without Susan’s fairy god mother magic I would have been stressed out! She helped me with the most detailed information, made planning a breeze and was available for all my questions. She provides all the necessary information with pictures and maps and all. Perfect for those of us who need to plan every single detail. She IS a fairy godmother 💖
Susan is absolutely amazing when it comes to booking your Disney trip. She is on it. When it’s time to book your reservations, she is there to remind you. Susan also is great at notifying you about deals and recommendations that she might have.
Susan, we had a great time on our Christmas Cruise aboard the Wish. So much fun so much to see and do. The day in Nassau and the day on Castaway Cay, Disney private island. Pirate Night was a blast. Thanks again for all the great memories and all the information.
Susan, because of all your help the cruise was great. All the information and instructions you provided helped us prepare properly, be where we were supposed to be and navigate the trip without a single issue. Your customer service matched the wonderful service level we enjoyed throughout the trip.
Susan made our first family visit to Disney World easy and stress-free. She kept us informed on our deadlines and helping with making all our reservations.
She is great to work with and we will be using her services again.
Susan is the best!!! This was our fourth trip with her and as always, it was truly magical!!! Thank you so much for everything you do!!!
Thank you Susan!!!! We had the most amazing time at Disney World and would it would not have been possible without your help. You made the process so stress free and we’re extremely helpful with all my questions. We definitely will be recommending you to friends and anyone interested in booking a Disney trip.