Susan Heidenrich
Texas-Based Disney Vacation Specialist and Expert Vacation Planner
14 years with Travel With The Magic | 2,500+ vacations planned | 40+ Walt Disney World trips taken | 10 Disney cruises completed
Susan is one of Travel With The Magic’s most experienced, high-volume travel planners. She combines extensive firsthand knowledge of Disney with 14 years of professional planning experience to create personalized vacations for families, couples, multigenerational groups, and milestone celebrations.
Susan’s Experience at a Glance
- 14 years with Travel With The Magic
- More than 2,500 vacations planned
- 40+ personal Walt Disney World trips
- 10+ Disneyland visits
- 10 completed Disney cruises, with 2 more currently booked
- 2025 Top Producer with more than $1 million in traveled sales
- Hundreds of client comments and reviews
Email: SusanH@travelwiththemagic.com
Find Susan on Facebook
Fairy Godmother Planning Services Included
Book your vacation with Susan and receive personalized planning guidance, detailed resources, recommendations, reminders, and itinerary support at no additional cost.
Meet Susan
Hi! My name is Susan Heidenrich, and I live in San Antonio, Texas, with my very own Prince Charming. We have two daughters, and Disney has been part of our family story for generations.
My love of Disney began during my first visit to Walt Disney World and Disney’s Polynesian Village Resort in January 1974. I was six years old, and Walt Disney World was just over two years old when we first met. Even at that young age, there was something about it that made a lasting impression on me.
My husband and I visited Walt Disney World before we had children, and then we returned with our daughters almost every year as they were growing up. I have experienced Disney vacations through nearly every stage of life, from childhood trips and couples getaways to family vacations with young children, teenagers, and adults.
After more than 40 trips to Walt Disney World, my love for Disney is still going strong. There are always new experiences, restaurants, resorts, and planning strategies to discover. I have stayed at virtually every level of Disney accommodation, including Value, Moderate, Deluxe, Villa, and Club Level stays. I have also experienced many of the recreational activities Disney offers and dined at most of the restaurants throughout Walt Disney World.
I have visited Disneyland close to a dozen times and completed 10 Disney cruises, with two more currently booked. I love all Disney destinations and can help you determine which experience is the right fit for your family, vacation style, budget, and priorities.
More Than a Quote or Reservation
During my 14 years with Travel With The Magic, I have planned more than 2,500 vacations. That high volume of experience has allowed me to work with first-time visitors, seasoned Disney travelers, couples, families, multigenerational groups, and guests celebrating major milestones.
I understand that every traveler is different. The resort that is perfect for one family may be completely wrong for another. My job is not simply to provide a list of available options or book a package. It is to help you make informed decisions and plan a vacation that fits how you want to travel.
I work with a wide range of budgets, and my planning services are complimentary when you book your vacation through me.
I can assist with:
- Choosing the right destination, resort, and room category
- Theme park tickets and itinerary planning
- Dining reservations and character meals
- Lightning Lane guidance
- Behind-the-scenes tours and special experiences
- Airport transfers and transportation
- Disney Cruise Line vacations
- Disneyland vacations
- Multigenerational and family logistics
- Special celebrations and milestone trips
- Monitoring reservations for eligible promotions and discounts
I stay current on the continually changing Walt Disney World planning process so my clients do not have to sort through conflicting information or wonder whether they are missing something important.
Your Vacation Fairy Godmother
My clients know me as their vacation Fairy Godmother because I do much more than make reservations.
For Walt Disney World and Disneyland, during the planning process, my wand and I will keep you on track:
• Setting up and linking My Disney Experience accounts and reservations
• Keeping you on track with important planning dates and reminders
• Personalized dining and Enchanting Extras recommendations and reservation assistance
• Information and guidance on airport transportation options
• Customized Lightning Lane planning strategies
• Monitoring for eligible discounts and applying savings whenever possible
• Keeping you informed of Disney updates and changes that may impact your vacation
• Answering your questions and providing expert guidance every step of the way
Then, shortly before your trip, you’ll receive your digital personalized Fairy Godmother Files filled with:
A detailed overview of the theme parks
Extensive resort hotel information
Tried and true tips and tricks
How to use Disney transportation
Navigating the parks with touring plans that are intentional and crafted from years of experience
Where to find the best snacks
How to make the most of the Disney dining plans
In park, Lightning Lane strategies
Things to do beyond the theme parks
Special event information
Theme park and resort hotel maps
….and so much more to help you feel confident, prepared, and ready for the magic!
My cruise clients receive help choosing the perfect cabin location on the perfect ship sailing to the perfect destinations, detailed ship information, navigating all of the fun onboard, dining information, important date reminders, instructions on how to use the Disney Cruise Line app, and things to know about this very unique cruise experience.
My Fairy Godmother vacation planning is complimentary, but you can not put a price on my experience.
Start Planning With Susan
Ready to begin planning your next vacation?
We just returned home from a 5 night Disney World/2 night Universal trip that Susan planned for us. As someone who has difficulty relinquishing control, Susan put me at ease with how well she operates. I literally had to do nothing but put my trust in her and she delivered. I cannot recommend her planning enough to anyone who is considering a trip.
I cannot say enough amazing things about Susan and her incredible Fairy Godmother Planning service! From start to finish, she helped create the most magical and seamless vacation experience for my family. As a mother of five and a “super wife,” planning a perfect trip is no small feat, but Susan made it look effortless!
From securing hard-to-get dining reservations to providing insider tips that you simply cannot find anywhere else, her expertise is unmatched. Every aspect of our trip was thoughtfully planned, and her detailed itineraries were nothing short of perfection. I referred to her Fairy Godmother Files constantly, and it made me look like a super mom and wife—everything ran smoothly, and I felt so prepared!
Susan went above and beyond to ensure that every moment of our trip was special. Her attention to detail, personalized touches, and wealth of knowledge made all the difference. Thanks to her, our family enjoyed a lesser stress-free, magical vacation where we could just focus on making memories.
If you’re looking to plan a dream trip and want to feel like the ultimate mom and wife, Susan is your go-to! She truly is a Fairy Godmother, and I cannot recommend her highly enough.✨
Susan, I want to thank you for helping us plan our first trip to Disney World and for being so helpful with all my questions. We had an amazing time and all your tips and trips really helped us navigate around the parks. Thank you again for all your Fairy Godmother Files, so very helpful.
Susan, we can’t thank you enough for booking our first trip to Disney! Your communication was top notch and your Fairy Godmother Files were exquisite! We appreciate your services and can’t wait to use you again! ☺️
Susan has planned all of our trips for almost two decades. Her service is top notch. She thinks of everything. I’m so thankful I found her on a blog site many years ago. She truly is our fairy godmother.
I think this is our 10+ trip to a Disney resort that Susan has planned for us. We loved the garden view at Grand (although I wish that tree would have been a little smaller so I would have had a Starbucks view too!), thank you so much for securing that for us. We appreciate all you do for our family to make our vacations as stress free as possible!
Susan planned our first family trip to Disney in June 2024, and it surpassed our expectations! She was so thorough and patient the entire process (we took some time planning!!) and made the experience so smooth. She gave us so many options and really listened and helped make choices on all of the planning (hopper pass, or dining, transportation, so many choices!) We cannot wait for our next trip to Disney World! Thank you, Susan!
Susan you are the BOMB!!! We had such an amazing vacation and it was due to all of the detailed information you provided to us. You were spot on, with your recommendations on how to maneuver through the parks, places to eat, snacks, the lightning lanes, transportation to/from the parks, and so on. We were always so intimidated by Disney and that’s the main reason we hadn’t been. You made it so easy and understandable! We will forever cherish our time there and can’t begin to thank you enough for all of your help!
Thank you so much for planning our 1st Disney Cruise and my daughter’s Graduation trip. It was amazing! Susan took care of everything and gave us so much great information, that just made it all so smoothly. I’m so glad that I chose to have Susan help out with trip, it took so much stress away during a very buy time for us and she did a incredible job! Thank you Susan!
Thank you so much for all your help in planning our awesome vacation! Susan made everything so easy, got us all of our dining reservations we wanted and even found us some extra savings. She is so detailed and helpful. I’m a self-proclaimed Disney expert and I still go to her to plan my trips because I know she’s the best.