Susan Heidenrich
Texas-Based Disney Vacation Specialist and Expert Vacation Planner
14 years with Travel With The Magic | 2,500+ vacations planned | 40+ Walt Disney World trips taken | 10 Disney cruises completed
Susan is one of Travel With The Magic’s most experienced, high-volume travel planners. She combines extensive firsthand knowledge of Disney with 14 years of professional planning experience to create personalized vacations for families, couples, multigenerational groups, and milestone celebrations.
Susan’s Experience at a Glance
- 14 years with Travel With The Magic
- More than 2,500 vacations planned
- 40+ personal Walt Disney World trips
- 10+ Disneyland visits
- 10 completed Disney cruises, with 2 more currently booked
- 2025 Top Producer with more than $1 million in traveled sales
- Hundreds of client comments and reviews
Email: SusanH@travelwiththemagic.com
Find Susan on Facebook
Fairy Godmother Planning Services Included
Book your vacation with Susan and receive personalized planning guidance, detailed resources, recommendations, reminders, and itinerary support at no additional cost.
Meet Susan
Hi! My name is Susan Heidenrich, and I live in San Antonio, Texas, with my very own Prince Charming. We have two daughters, and Disney has been part of our family story for generations.
My love of Disney began during my first visit to Walt Disney World and Disney’s Polynesian Village Resort in January 1974. I was six years old, and Walt Disney World was just over two years old when we first met. Even at that young age, there was something about it that made a lasting impression on me.
My husband and I visited Walt Disney World before we had children, and then we returned with our daughters almost every year as they were growing up. I have experienced Disney vacations through nearly every stage of life, from childhood trips and couples getaways to family vacations with young children, teenagers, and adults.
After more than 40 trips to Walt Disney World, my love for Disney is still going strong. There are always new experiences, restaurants, resorts, and planning strategies to discover. I have stayed at virtually every level of Disney accommodation, including Value, Moderate, Deluxe, Villa, and Club Level stays. I have also experienced many of the recreational activities Disney offers and dined at most of the restaurants throughout Walt Disney World.
I have visited Disneyland close to a dozen times and completed 10 Disney cruises, with two more currently booked. I love all Disney destinations and can help you determine which experience is the right fit for your family, vacation style, budget, and priorities.
More Than a Quote or Reservation
During my 14 years with Travel With The Magic, I have planned more than 2,500 vacations. That high volume of experience has allowed me to work with first-time visitors, seasoned Disney travelers, couples, families, multigenerational groups, and guests celebrating major milestones.
I understand that every traveler is different. The resort that is perfect for one family may be completely wrong for another. My job is not simply to provide a list of available options or book a package. It is to help you make informed decisions and plan a vacation that fits how you want to travel.
I work with a wide range of budgets, and my planning services are complimentary when you book your vacation through me.
I can assist with:
- Choosing the right destination, resort, and room category
- Theme park tickets and itinerary planning
- Dining reservations and character meals
- Lightning Lane guidance
- Behind-the-scenes tours and special experiences
- Airport transfers and transportation
- Disney Cruise Line vacations
- Disneyland vacations
- Multigenerational and family logistics
- Special celebrations and milestone trips
- Monitoring reservations for eligible promotions and discounts
I stay current on the continually changing Walt Disney World planning process so my clients do not have to sort through conflicting information or wonder whether they are missing something important.
Your Vacation Fairy Godmother
My clients know me as their vacation Fairy Godmother because I do much more than make reservations.
For Walt Disney World and Disneyland, during the planning process, my wand and I will keep you on track:
• Setting up and linking My Disney Experience accounts and reservations
• Keeping you on track with important planning dates and reminders
• Personalized dining and Enchanting Extras recommendations and reservation assistance
• Information and guidance on airport transportation options
• Customized Lightning Lane planning strategies
• Monitoring for eligible discounts and applying savings whenever possible
• Keeping you informed of Disney updates and changes that may impact your vacation
• Answering your questions and providing expert guidance every step of the way
Then, shortly before your trip, you’ll receive your digital personalized Fairy Godmother Files filled with:
A detailed overview of the theme parks
Extensive resort hotel information
Tried and true tips and tricks
How to use Disney transportation
Navigating the parks with touring plans that are intentional and crafted from years of experience
Where to find the best snacks
How to make the most of the Disney dining plans
In park, Lightning Lane strategies
Things to do beyond the theme parks
Special event information
Theme park and resort hotel maps
….and so much more to help you feel confident, prepared, and ready for the magic!
My cruise clients receive help choosing the perfect cabin location on the perfect ship sailing to the perfect destinations, detailed ship information, navigating all of the fun onboard, dining information, important date reminders, instructions on how to use the Disney Cruise Line app, and things to know about this very unique cruise experience.
My Fairy Godmother vacation planning is complimentary, but you can not put a price on my experience.
Start Planning With Susan
Ready to begin planning your next vacation?
Susan is wonderful! Helped me so much answering all of my questions and the guide she sends you before your trip is so helpful! If you’re looking for fairy godmother you found her right here! She constantly checked on updates to get us the best deals. Definitely booking my next Disney adventure with her 🧚
Susan has helped us plan multiple Disney trips including DisneyWorld and DisneyLand. Her expertise and tips are invaluable. I love her insights which allow us to have a fabulous time and maximize the fun each time!
Susan, you are an absolute gem. How can I even thank you enough for all of your support for my most recent trip? You know Susan is incredible at her job when you book your second trip (in December, mere months later) before you even went to your first one! Thank you for caring about our family through and through and for being so thoughtful and intentional in your planning. You are truly gifted and I appreciate you beyond measure. You made our trip magical to say the least!
Susan is truly a Fairy Godmother! We could not have planned the amazing trip we took to celebrate our granddaughters 10th birthday without Susan’s magic wand. She took care of everything for us and stayed in constant communication with us throughout the planning process and answered all our questions! We could not have done it without her. I definitely will reach out to her in the future for our next Disney trip.
Susan is absolutely one of the most wonderful people on the planet. I don’t personally know her but I feel like she could be part of our family. Last year we were at Disney World during the hurricane. She checked on me and my family just as much as my parents did. Disney and Susan made it a beautiful experience. My children did not have a fear in the world because the Magic of Disney and Susan immediately kicked in. It changed quickly from what could’ve been a sad and scary experience to an epic Disney adventure. We love you, Susan and we will always have you help us plan our trips whether we need it or not because everyone needs a Fairy Godmother on their side for good luck.
Sarah and the Flores lost boys
Susan is the ultimate Fairy Godmother! She will truly make all your Disney dreams come true.
I don’t have the time or energy to keep up with all the latest deals, tips and tricks. Susan, not only finds the best fit for your family, she keeps all the guess work out of it. Her years of experience bring so much peace to the process.
Over the last 10 yrs of booking more than 12 trips with Susan, we have always had a very quick response, guided wisdom to make each trip unique, and the confidence that we received the best deal!
Whether it’s a last minute trip (which she has booked for us) or a large family trip (couldn’t have navigated it without her) Susan’s attention to detail is so creative and assuring.
After so many trips I could try and navigate the process myself, but a trip to Disney isn’t a trip without Susan and her magic wand.
Thank you Susan for helping us make the best memories that we will cherish for a lifetime ♥️
This was my first time back at Disney since I was 12 and planning it’s seemed so daunting but with Susan’s help it wasn’t! She guided me in every which way possible and made sure everything was taken care of to make the trip as painless and most importantly magical. I will definitely be using her services again the next time I go back to Disney World!
Thanks for a magical trip Susan! I couldn’t have survived this trip without you. All the tips and tricks really made this trip so smooth. I’ll never plan another trip without you
Thank you Susan!! I cannot reccomend Susan’s services enough. She is passionate about her job and truly takes pride in helping families have the best trip ever. She was there for me every step of the way and I couldn’t have planned this trip without her! Susan thinks of every last detail- steps and procedures that I never would’ve known about, reservation info and Disney files galore! She answered every question and provided my family with endless tips, tricks and information to ensure that we had the most magical Disney trip possible. She took so much of the stress out of planning. I will never plan another Disney vacation without Susan!!
Susan does an amazing job of making our vacations dreamy!! She guides every detail, even the ones you don’t know you don’t know. We use allll her tips and tricks! I highly recommend you use her for your next trip!!!