Susan Heidenrich
Phone: 1-
Email: SusanH@travelwiththemagic.com
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Hi! My name is Susan Heidenrich and I live in San Antonio, Texas with my very own Prince Charming and we have two princesses. My love affair with The Mouse began during my first visit to Walt Disney World and the Polynesian “Village” Resort in January of 1974. I was 6 and Walt Disney World was a little over 2 years old when we first met. Even at that young age there was just something magical about it that made such an impression on me. My husband and I vacationed at Walt Disney World before we had children and then we took our girls almost every year as they were growing up. So, I’ve experienced Disney at all stages and phases of life. With thirty-five plus trips to Walt Disney World under my wand the love affair is still going strong. It’s a place I never get tired of visiting because there are always new experiences. I’ve stayed at virtually every level of accommodations including villas and club level. We’ve managed to eat at the majority of restaurants (what a task!) and experience many of the recreational activities that Disney has to offer.
I’ve also visited Disneyland close to a dozen times and taken several Disney cruises – I love all Disney Destinations and can help you choose the perfect one for your family’s vacation style.
I work with all budgets and all of my services are complimentary to you! I can help you find the best possible resort to fit your family’s travel style, make dining reservations, book behind-the-scenes tours, itinerary planning, airport transfers, and more. I will also constantly monitor your reservation for any discounts released by Disney that can be applied to your reservation. I stay up to date on the constantly changing Walt Disney World landscape and have acquired many tips and tricks over the years that I curate into personalized Fairy Godmother Files for my clients before they leave on their vacation. I am your personal fairy godmother.
When people come to me to help plan their vacation they are so surprised at how overwhelming planning a trip to a Disney property or Disney cruise can be. Disney vacations, especially Walt Disney World vacations, are more complicated than ever. As a graduate of the Disney College of Knowledge, I’m here to ensure the details and decisions don’t take the fun out of planning a magical vacation. A trip to a Disney Destination is so much more than a vacation ~ it’s an experience. I know that together we can plan the perfect Disney Destination experience for you and your family!
Follow my Facebook page to stay up to date on Disney specials, news, tips, and tricks. Email me today at SusanH@travelwiththemagic.com
My 5 year old son and I had the time of our lives. Susan was responsive, happy to speak by phone or email and nailed the answers to all of my questions. Don’t go to Disney without speaking with her first?
Thank you, Susan! We had a great time at Walt Disney World with the help of Susan’s expertise. She helped me right from the start! I loved her personal recommendations on resorts to stay at and things to consider when booking. She helped me book the resort accommodations and park passes that met my vacation goals and helped keep everyone happy. (We had a mixed party with 2 grandparents, 2 kiddos, and 1 parent.) When it came to booking extras and dinner reservations, Susan’s advice came in handy to help us get the most time in the park as well as experience the extras we wanted. (Like book your droid build towards the end of the day so you aren’t carrying around your droid for a long time.) Susan was also able to book our dining reservations right when our window opened. We were able to get our reservation even though I was out of town on business at the time. It was one less thing I had to worry about. Not only did her advice prior to the trip help, but her Fairy Godmother files for our park days were priceless. I actually re-reviewed them the night before we went to each park to help me figure out our game plan for the next day. We had a magical time and am so appreciative of all your work behind the scenes!
Fairy Susan, thank you! Thank you! Thank you! Without you my kids, myself, my husband, my mom and MIL wouldn’t have experienced a better time more like MAGICAL TIME!!!!! there’s no way I would’ve gone without assistance from you. From point A to point B, everything about the trip was amazing. The resort; reservations, parks. Everything! Thank you so much!!! Looking fwd to booking again! Totally recommend!!!!!
I can’t thank Susan enough. Her insights and recommendations helped make our stay magical. She was able to make some crucial reservations that I would have been clueless about. The Bibbidi Bobbidi Boutique and the Droid Depot were beyond magical for our littlest family members and probably not possible without Susan’s help. The insights on the rides with the Fairy Godmother Files made each day much smoother. The whole process was amazingly stress free and we were able to have a truly magical family vacation.
We had the absolute best time and we cannot thank you enough!! It was so clear to us the entire time we were there that being “in the know” was ESSENTIAL We felt so well informed about everything and were able to make excellent choices so that we could have the best experience possible. We literally got to go on every single ride at every park at least once, and sometimes twice if we wanted to! The crowds got pretty intense but we always headed out early and usually had already been on a bunch of rides each day before 10am and that took a lot of pressure off the rest of the day. Your advice was perfect. I really can’t imagine what our trip would have been like if we hadn’t worked with you. We had NO idea how any of this worked. But we felt like disney pros the entire time. Also, your dining reservations were wonderful!!! We love making videos of our travels so here is a video I put together of our Disney/Universal adventures! We are not very active on social media but I will definitely pass you name along to our friends who will be taking future disney trips soon.
Our family had a wonderful experience at Disney thanks to Susan’s amazing services and advice! She listened to all of our requests and preferences and helped us choose our accommodations accordingly. We were able to make the most of our trip and see as much of each park as possible. The “Fairy Godmother Files” were so helpful as well! We referred to them many times during our park days, which allowed us to ride many of the more popular rides and attractions. I would highly recommend Susan to anyone traveling to Disney!
Thank you Susan for all of your help with planning our first family DisneyWorld trip. We had an amazing time! We covered a LOT of ground in four days, going to each park and then some. We enjoyed our time at the Pop Century Resort. I think this was just right for a budget. We loved the Skyliner to just sit and relax as it glides across the water smoothly to the parks. I think we needed a couple of days at the resorts in order to see/do everything, but that just means we have to go back. 😁 I will say Magic Kingdom gets CRAZY at night for the fireworks. We even made it out to Disney Springs, which was beautiful and such a fun place to dine and shop. We did wish Pop Century had more frequent bus pick-up from the parks back to the resort. We were pleasantly surprised with Epcot. Hollywood Studios was so much fun! The Star Wars Rise of the Resistance was amazing. The Avatar Flight of Passage at Animal Kingdom was the BEST virtual simulator experience! I think DisneyWorld has the best French Fries and popcorn too! 🙂
I am definitely hooked on Disney! Thank you again for everything.
We had such a great trip with the help of you fairy godmother files! I studied them every night for the next day (which is something I love to do)!! You were so helpful in planning our whole trip and it went off without a hitch.
Just wanted to tell you thank you again for all your help! We had a really great time! Thought I would mention that Tokyo Dining was an excellent choice for our Epcot dinner, like you suggested. We were all able to find something we really liked, despite my son being a somewhat picky eater.
All your tips were invaluable as always. You really made navigating Genie+ and the Lightning Lane process super easy and a lot less stressful. We are looking forward to planning another trip in the future (probably soon 😂)! We can’t imagine planning a Disney or Universal trip without you!
Thank you Susan for doing such an awesome job of putting together our trip in such a short amount of time. Everything was perfect and we made memories that I’m sure will last a lifetime. Thank you for all the tips to navigate the Genie Plus and Lightning lane , there is NO way I would have figured that all out on my own lol. We will definitely reach out to you for our next Disney trip (hopefully soon) ❤️