Susan Heidenrich
Phone: 1-
Email: SusanH@travelwiththemagic.com
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Hi! My name is Susan Heidenrich and I live in San Antonio, Texas with my very own Prince Charming and we have two princesses. My love affair with The Mouse began during my first visit to Walt Disney World and the Polynesian “Village” Resort in January of 1974. I was 6 and Walt Disney World was a little over 2 years old when we first met. Even at that young age there was just something magical about it that made such an impression on me. My husband and I vacationed at Walt Disney World before we had children and then we took our girls almost every year as they were growing up. So, I’ve experienced Disney at all stages and phases of life. With thirty-five plus trips to Walt Disney World under my wand the love affair is still going strong. It’s a place I never get tired of visiting because there are always new experiences. I’ve stayed at virtually every level of accommodations including villas and club level. We’ve managed to eat at the majority of restaurants (what a task!) and experience many of the recreational activities that Disney has to offer.
I’ve also visited Disneyland close to a dozen times and taken several Disney cruises – I love all Disney Destinations and can help you choose the perfect one for your family’s vacation style.
I work with all budgets and all of my services are complimentary to you! I can help you find the best possible resort to fit your family’s travel style, make dining reservations, book behind-the-scenes tours, itinerary planning, airport transfers, and more. I will also constantly monitor your reservation for any discounts released by Disney that can be applied to your reservation. I stay up to date on the constantly changing Walt Disney World landscape and have acquired many tips and tricks over the years that I curate into personalized Fairy Godmother Files for my clients before they leave on their vacation. I am your personal fairy godmother.
When people come to me to help plan their vacation they are so surprised at how overwhelming planning a trip to a Disney property or Disney cruise can be. Disney vacations, especially Walt Disney World vacations, are more complicated than ever. As a graduate of the Disney College of Knowledge, I’m here to ensure the details and decisions don’t take the fun out of planning a magical vacation. A trip to a Disney Destination is so much more than a vacation ~ it’s an experience. I know that together we can plan the perfect Disney Destination experience for you and your family!
Follow my Facebook page to stay up to date on Disney specials, news, tips, and tricks. Email me today at SusanH@travelwiththemagic.com
We used Susan to book our first Disney vacation. We had absolutely no idea of what to book, where to stay or what package to pick. She asked me questions that helped guide us through every single decision that needed to be made. She was also very honest and helpful when deciding what resort level to pick. We have two little girls and she even helped us decide what extra things they would like based on their ages. I loved how she booked all our dining reservations and fast passes, she always got everything we wanted. I loved the way she was always available to answer questions and with quick responses too. She is truly amazing at planning Disney vacations. We had the best time thanks to her planning skills and can’t wait to go back!
Just returned from a trip of a lifetime with my wife, two sons, daughters-in-law and four grandsons, ages 4-9, to 5 days at Disney World. Susan has been helping us for over a year in providing us with basic information and assisting us with the planning of the multitude of details which accompany such an adventure. Her expertise, experience, competence, insights, positive attitude, and consistent responsiveness transformed what otherwise would have been an overwhelmingly stressful and complex planning process into a truly enjoyable experience. In addition, her suggestions and recommendations were consistently “right on” and resulted in all of us having an absolutely marvelous time! I cannot imagine a better consultant and guide for such an excursion. Thanks again Susan for your superlative assistance!
I can’t say enough about Susan!!
I was overwhelmed when it came to planning a Disney vacation. I was referred to Susan for help. I’m so glad I was! Susan made planning Disney actually enjoyable instead of overwhelming. She took care of everything! From the hotel and hotel view to fast passes to meals. You name it she took care of it. She even sent me a Fairy Godmother Folder giving us all the ins and outs of each park at Disney. I told her that I didn’t want to go to Disney when it was hot or crowded. She recommended the perfect time to go and in time for Christmas decor and celebrations.
Susan, you were definitely a blessing and we will definitely be using you again for our next Disney vacation!
Susan did a wonderful job helping us find the right options for our budget, the size of our group, and the experiences we wanted to include! She really went above and beyond to make sure that we had a wonderful time during our November 2017 trip. I will happily recommend Susan’s services here on this website, and I have recommended her already to many of my friends (it is only two weeks after our trip and I have handed her her name out to at least 3 other friends!) Thank you Susan!
Susan was an exceptional planner for our trip in October 2017. This is the second time we have used her services and she has always responded promptly and done everything possible to make our trips perfect! I highly recommend her to anyone planning a Disney trip,
Our Disney experience was indeed magical thanks to Susan’s hard work! She made every aspect of the trip so easy for us! Her suggestions for Fastpasses, restaurants to try and which parks to visit on which days of our trip were spot on and helped us have an unforgettable trip as a family! Susan is SO quick to respond and is very helpful when answering questions or making adjustments throughout the planning process! While at Magical Kingdom, the Disney app went down and made it not possible to see what times our Fastpasses were for, even though we could still use them.. I was able to email Susan from my phone who responded within minutes with a list of our Fastpasses for the day. We saw long lines at the Fastpass Kiosk of people trying to get their issues resolved, but we didn’t have to stand in those lines thanks to Susan! We will definitely be making another trip to Disney and using Susan to help with all our planning!
Susan was amazing! She made the entire experience of planning and preparing so much easier and stress free, which started the trip off right to begin with. Very patient with all of my questions and clarifying things for us constantly. Even on our day of travel she was available and all throughout our trip if we had quick questions. When we plan our next Disney experience, we will definitely be reaching out to Susan again!!! Thank you so much Susan!!!
Susan has helped us with two trips now and both have been WONDERFUL! Thank you again for your help with answering questions, reserving fast passes and dining reservations, applying discounts, and recommendations! We look forward to our next trip in 2019!!
Our Disney experience was so MAGICAL thanks to Susan. She made everything a breeze. From the magical Express, fast passes, the Halloween party, and planning our days, everything was a dream. She is so responsive and always updates you on any changes or new information that just comes out! I could not have done this Disney trip without her!! My family and I truly had an unforgettable time. We will definitely be using Susan again!!
Thank you for everything you did Susan! You made our first trip to Disney with 4 kids a breeze. Thank you for being so responsive and informative. I have already referred you to a lot of people and will definitely be contacting you about our next trip! Thanks!