Susan Heidenrich
Texas-Based Disney Vacation Specialist and Expert Vacation Planner
14 years with Travel With The Magic | 2,500+ vacations planned | 40+ Walt Disney World trips taken | 10 Disney cruises completed
Susan is one of Travel With The Magic’s most experienced, high-volume travel planners. She combines extensive firsthand knowledge of Disney with 14 years of professional planning experience to create personalized vacations for families, couples, multigenerational groups, and milestone celebrations.
Susan’s Experience at a Glance
- 14 years with Travel With The Magic
- More than 2,500 vacations planned
- 40+ personal Walt Disney World trips
- 10+ Disneyland visits
- 10 completed Disney cruises, with 2 more currently booked
- 2025 Top Producer with more than $1 million in traveled sales
- Hundreds of client comments and reviews
Email: SusanH@travelwiththemagic.com
Find Susan on Facebook
Fairy Godmother Planning Services Included
Book your vacation with Susan and receive personalized planning guidance, detailed resources, recommendations, reminders, and itinerary support at no additional cost.
Meet Susan
Hi! My name is Susan Heidenrich, and I live in San Antonio, Texas, with my very own Prince Charming. We have two daughters, and Disney has been part of our family story for generations.
My love of Disney began during my first visit to Walt Disney World and Disney’s Polynesian Village Resort in January 1974. I was six years old, and Walt Disney World was just over two years old when we first met. Even at that young age, there was something about it that made a lasting impression on me.
My husband and I visited Walt Disney World before we had children, and then we returned with our daughters almost every year as they were growing up. I have experienced Disney vacations through nearly every stage of life, from childhood trips and couples getaways to family vacations with young children, teenagers, and adults.
After more than 40 trips to Walt Disney World, my love for Disney is still going strong. There are always new experiences, restaurants, resorts, and planning strategies to discover. I have stayed at virtually every level of Disney accommodation, including Value, Moderate, Deluxe, Villa, and Club Level stays. I have also experienced many of the recreational activities Disney offers and dined at most of the restaurants throughout Walt Disney World.
I have visited Disneyland close to a dozen times and completed 10 Disney cruises, with two more currently booked. I love all Disney destinations and can help you determine which experience is the right fit for your family, vacation style, budget, and priorities.
More Than a Quote or Reservation
During my 14 years with Travel With The Magic, I have planned more than 2,500 vacations. That high volume of experience has allowed me to work with first-time visitors, seasoned Disney travelers, couples, families, multigenerational groups, and guests celebrating major milestones.
I understand that every traveler is different. The resort that is perfect for one family may be completely wrong for another. My job is not simply to provide a list of available options or book a package. It is to help you make informed decisions and plan a vacation that fits how you want to travel.
I work with a wide range of budgets, and my planning services are complimentary when you book your vacation through me.
I can assist with:
- Choosing the right destination, resort, and room category
- Theme park tickets and itinerary planning
- Dining reservations and character meals
- Lightning Lane guidance
- Behind-the-scenes tours and special experiences
- Airport transfers and transportation
- Disney Cruise Line vacations
- Disneyland vacations
- Multigenerational and family logistics
- Special celebrations and milestone trips
- Monitoring reservations for eligible promotions and discounts
I stay current on the continually changing Walt Disney World planning process so my clients do not have to sort through conflicting information or wonder whether they are missing something important.
Your Vacation Fairy Godmother
My clients know me as their vacation Fairy Godmother because I do much more than make reservations.
For Walt Disney World and Disneyland, during the planning process, my wand and I will keep you on track:
• Setting up and linking My Disney Experience accounts and reservations
• Keeping you on track with important planning dates and reminders
• Personalized dining and Enchanting Extras recommendations and reservation assistance
• Information and guidance on airport transportation options
• Customized Lightning Lane planning strategies
• Monitoring for eligible discounts and applying savings whenever possible
• Keeping you informed of Disney updates and changes that may impact your vacation
• Answering your questions and providing expert guidance every step of the way
Then, shortly before your trip, you’ll receive your digital personalized Fairy Godmother Files filled with:
A detailed overview of the theme parks
Extensive resort hotel information
Tried and true tips and tricks
How to use Disney transportation
Navigating the parks with touring plans that are intentional and crafted from years of experience
Where to find the best snacks
How to make the most of the Disney dining plans
In park, Lightning Lane strategies
Things to do beyond the theme parks
Special event information
Theme park and resort hotel maps
….and so much more to help you feel confident, prepared, and ready for the magic!
My cruise clients receive help choosing the perfect cabin location on the perfect ship sailing to the perfect destinations, detailed ship information, navigating all of the fun onboard, dining information, important date reminders, instructions on how to use the Disney Cruise Line app, and things to know about this very unique cruise experience.
My Fairy Godmother vacation planning is complimentary, but you can not put a price on my experience.
Start Planning With Susan
Ready to begin planning your next vacation?
Love working with Susan, our Disney trip was flawless.. Our family had a wonderful time. Susan keeps you on track and plans everything for you. in additional to provides valuable information and tips. Thanks Susan for all you do.
What a great trip! You gave such great tips and your knowledge made our trip so much easier and less stressful! Thanks for everything!!!
Words can not even express how thankful we are for Susan!! She did an amazing job planning our trip and making our days so easy to enjoy! She planned our dinning and our fast passes so it was easy for us to move about the parks. I asked her a ton of questions before going and she was always quick to respond and gave us all the info we needed! The fairy godmother package was perfect with very helpful tips for each park! We are already talking about when we are going to go back to Disney and will definitely be using Susan again!! Thank you again Susan for everything, you were my fairy godmother and I was always be grateful!!
Susan was recommended by a friend of mine and I’m so happy I reached out to her. She was so helpful and planned everything for us. She accommodated all of the many changes I made and was always quick to respond to my emails. Thank you Susan for being awesome!
With out Susan we would have been so lost on how to plan our trip.She took care of everything for us and answered all of our question.So glad we found her!!Thanks again Susan you truly made it a Magical Experience!!!
Susan organized our first trip to Disney and it was amazing. Trying to plan all the things to do and the dinner reservations and the fast pass reservations….. it was too much. She did it all for us and I lost track of how many times my husband said “God Bless Susan!” The tips and travel organizers that she sent us were so useful. She just made everything so easy for us. Thank you, Susan!!
Susan was so awesome. It was our first time to Disney and she made everything so easy! She always kept us updated on when to do certain things so that we never missed out. She also pays a lot of attention to detail and sent us an awesome ‘tips and tricks’ folder which we referenced A LOT. I can’t say enough good things about Susan. Would recommend her to anyone!
Hands down, this was the most incredible and MAGICAL vacation we have ever taken and it would not have happened that way without you! Our trip was absolutely perfect and I would not have changed a thing. Your advice and guidance along the way was spot-on and more appreciated than you know. I have already referred you to several friends and cannot stop looking at our photos from our trip. Thank you is simply not enough for helping us to create these memories and we cannot wait to go back to WDW (and we’ll be using you again!)
YOU ROCK!
Staci, Matt, and Peyton Snell
I’m so happy a friend recommended Susan. I was becoming overwhelmed at the planning process but then I contacted Susan and everything has been a breeze. She is amazing and her response time to questions is super fast.
Susan was FANTASTIC. Quick to respond, trustworthy, reliable, accommodating, extraordinarily informative – made our first family trip to Disney very easy and truly MAGICAL. Susan came HIGHLY RECOMMENDED by two family friends. We will further recommend her and be contacting her when it comes time to plan our next Disney experience!